ChromaLabel Help Center

Depending on the shipping option you selected, 1-7 business days. Read more about our shipping carriers and process. 

We have two flat-rate options available:

• Choose Super-Saver $6 flat rate shipping, and your order will ship within 72 hours via USPS, UPS or FedEx.
  
• Choose Express Guaranteed $11 flat rate shipping, and orders placed before 2pm ET ship today via USPS, UPS, or Fedex.

We also support two-day and next-day shipping options

• Choose FedEx 2 Day, and orders placed before 2pm ET ship today. Prices generally start at $20.
• Choose FedEx Priority Overnight, and orders placed before 2pm ET ship today. Prices generally start at $40.

Tracking numbers are instantly emailed to you once the orders ships!

Yes. Our policy is 30 days, no questions. Read the details of our Return Policy.

Sure thing!  We're here for you if you have questions or want help placing an order from 8-5 Central time on business days:

• Phone:  800-256-0435
• Fax: 785-246-9577

More Contact info details

Most of the specials we offer are available to our email list subscribers.  Hop on that, and you'll have first access to our specials!

Yes, if you're ordering significantly more than our published quantity discounts - like 100 items - we would be happy to discuss next steps!  Send us a note to info@chromalabel.com or call 800-256-0435

They're not very accurate, because all monitors display color differently. We're glad to send you a free color swatch in the mail. Please click here to fill out the online form for a free swatch (it only takes about 30 seconds).

Send in tax-exempt form/certificate to info@chromalabel.com.

From there, one of our delightful customer service reps will assist you!

Why are my labels not lining up?
Usually you can change the paper type to "heavy paper" in printer settings - that often does the trick!

Why is the template pulling up blank?
There are 2 possible solutions to this - first, go to layout then view gridlines OR exit out of the template and re-download

See our full Templates FAQ page with a how-to video for more help >>

Sorry, but no.  We have these set and ready for shipments in order to make these as cost-effective as possible.  You are welcome to put together your own pack with individual boxes, or you can check out our 38 Collection packs!

All round, square and star labels match as well as our color coding tapes match (except book binding tape). 

For example, Standard Red is going to be exactly the same for tape, square labels and dot labels. However, other products' colors may belong to a different color family. 

Please view the color key on each products' page. 

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