CHOOSE LABEL OR TAPE

UPLOAD YOUR LOGO OR DESIGN

ADD YOUR TEXT & PREVIEW IT

WE CHECK IT, PRINT IT, SEND IT!

LET'S GET STARTED

Why Choose Labels?

  • Peel from a liner or a backing
  • Are cut to a specific size & shape

  • Come in a variety of materials

    (Paper, Kraft, Clear, etc.)

  • Are generally thicker material & 

    more permanent

Why Choose Tape?

  • No liner - sticks to itself on a roll
  • One continuous long "label" with an

    imprint that repeats

  • Latex-coated paper tape with a

    removable adhesive

  • Thinner, yet durable material, perfect

    for wrapping around & sealing


    EXACTLY WHAT I NEEDED


    Trying to find a decently priced roll of "reject tape" has been a challenge recently.

    When I saw that I could customize the printing for the same, if not cheaper, price than the pre-printed rolls, I jumped on the opportunity. Thank you for your fast delivery, accuracy, and competitive pricing!


    Aaron W.  |  Verified Buyer  |  11/29/2023


    LOVE THIS TAPE

    Our business loves this tape. We use it to close sandwiches, seal our pouches, popsicles and wine bottles. It's great!


    The customer service that I received from Bernie was above and beyond outstanding! I greatly appreciated her going out of her way to send me information! I definitely will buy from this company again.


    Courtney H.  |  Verified Buyer  |  12/08/2023

HOW DOES 

THIS WORK?

Simply upload your logo, choose your text, and we'll take care of the rest!

CHOOSE

CUSTOM PRINTED LABELS

...OR CHOOSE

CUSTOM PRINTED TAPE

WHAT'S THE DIFFERENCE?

Labels:

  • Peel from a liner or a backing
  • Are cut to a specific size & shape

  • Come in a variety of materials

    (Paper, Kraft, Clear, etc.)

  • Are generally thicker material & 

    more permanent

TAPE:

  • No liner - sticks to itself on a roll
  • One continuous long "label" with an

    imprint that repeats

  • Latex-coated paper tape with a

    removable adhesive

  • Thinner, yet durable material, perfect

    for wrapping around & sealing

NEED SOMETHING DIFFERENT?

I need design help!

Don't want to mess with the design?  We got your back >>

 

I want to use my printer

You need laser / inkjet labels?  We have those too >>

 

I need Custom - in Bulk!

We'll design a custom solution start to finish!  Get a Quote >>

 

Here are a few of our most common questions.  If you need more assistance or have a question that's not listed below, just open up the chat box or give us a call (800-256-0435) during business hours:  8am-5pm CT M-F


Shipping Cost, Speed, Tracking

How soon will my order get here?

How much is shipping?

We have two flat-rate options available:

Choose Super-Saver $6 flat rate shipping, and your order will ship within 72 hours via USPS, UPS or FedEx.

Choose Express Guaranteed $11 flat rate shipping, and orders placed before 2pm ET ship today via USPS, UPS, or Fedex.


We also support two-day and next-day shipping options

Choose FedEx 2 Day, and orders placed before 2pm ET ship today. Prices generally start at $20.

Choose FedEx Priority Overnight, and orders placed before 2pm ET ship today. Prices generally start at $40

Can I ship on my own UPS / FedEx / etc. account?

Absolutely. Call or email info@chromalabel.com with the account number you'd like shipping billed to, and we'll remove our shipping rate in the order. 

Do you ship internationally?

Yes. Each country will have a different rate that is automatically generated after you put your shipping address in the shopping cart. 

My Account, Purchase Orders, Order Status

Can I order over the phone?

Sure thing!  800-256-0435 during normal business hours: 8am - 5pm CT.

Can I track my order?

Tracking numbers are instantly emailed to you once the orders ships!
Can't find that email? 
You can easily look up your order's status in the chat box just below-right!  Or give us a call and we're thrilled to help!

Can I return my order?

Yes. Our policy is 30 days, no questions. Read the details of our Return Policy.

Can I place an order with Purchase Order / Invoice?

Yes, we accept Purchase Orders - more info can be found on our Purchase Order page. Or just send us a note: info@chromalabel.com, or chat with us below, and we'll be able to get you set up after just a few questions!

Can I pay via ACH (bank account) instead of credit card?

Yes, we do offer ACH (direct transfer) payments over the phone. If you'd like to pay in this way, please chat or call our great customer service representatives, and they'll get you set up!

Can you keep my card on file for future orders?

Sorry, no.  For your protection, we don't store your card information in our system. But you can easily check out using Shop Pay, which does store your card info at your request!

We are a tax-exempt organization - do I have to pay sales tax?

Send in tax-exempt form/certificate to info@chromalabel.com.

From there, one of our delightful customer service reps will assist you!

I have a question about rewards....

Your rewards points never expire!  100 points = $1 off your purchase. 
You can redeem your points using the box on the bottom left - then you'll get a coupon code that you can click to apply to your current purchase, or save for later!
Rewards are gained with current and future purchases - at this time, we cannot "backdate" rewards.
You can transfer rewards from one email address to another if you've used different emails to purchase from us, but at this time, they are non-transferrable between individuals. Just chat or call us to let us know if you need your points combined!

Product Questions, Support, and Other Stuff:

I can't tell what color I need - is the color I'm seeing on the screen accurate?

I need to order a lot - do you have unpublished (bulk) quantity discounts even more than what I'm seeing online?

We're glad to discuss that with you - and in most cases, yes!
Call Robert at 800-256-0435 or email robert@chromalabel.com. High- volume rates can start at 75 or 105 units, depending on the product. 

Can I buy your products in a store?

Our products are exclusively available for online purchase for the time being!

I'm having trouble with the laser label templates...

Why are my labels not lining up?

Usually you can change the paper type to "heavy paper" in printer settings - that often does the trick!


Why is the template pulling up blank?

There are 2 possible solutions to this - first, go to layout then view gridlines OR exit out of the template and re-download


See our full Templates FAQ page with a how-to video for more help >>

How much tape do I need to purchase for repairing a book?