How ChromaLabel Helps the #2 Telehealth Company in the US Continue its Growth:

Hims & Hers Health

JULY 9, 2024


Since launching our compact 1" x 1" Department of Transportation Hazard Label line last year, we've seen a rapid increase in medical facilities using these products - in particular, compounding and mail-order pharmacies.  

We saw that Hims & Hers Health, the #2 telehealth company in the states placed an order, so we headed down to one of their main distribution facilities in Gilbert, AZ, to see how we could better help them, and what problems they were facing with their labeling.

We can help your processes & improve your efficiency.


Why Sandra at Hims & Hers Decided to Use ChromaLabel:

I met with the Office Manager, Sandra.  She told me that she was looking for small Hazard labels to use for shipping their hair serums, sprays, and other products that require this specific labeling.  But that their boxes are small - and she liked what she saw when she did her research:

"It was really important to me to find a company that had good reviews, and seemed like they take care of their customers and their employees."

But we're not just selling them labels - we've developed a custom solution, product, and delivery schedule :

With a publicly-traded company like Hims & Hers that ships out thousands of boxes a week, our standard, off the shelf solution just wasn't going to work for them long term.

After meeting with Sandra and understanding their process better, we can now promise them even more efficient turn-around time, are working with them on scheduling, and are getting their shipping and processing department set up to seamlessly request & accept blanket orders.

We're looking forward to expanding the products we can produce for them as well, and are currently in development of these concepts too!

"We are going to be switching over to you guys for everything. It's a no-brainer that we're going to continue to work with you..."


So, why did Hims & Hers choose ChromaLabel over countless other labeling solutions? The answer lies in three key areas:

Quality Products: In the competitive medical, pharmaceutical, and certainly in the telehealth landscape, proper labeling and compliance is vital. We know the industry, and we can help you with all the questions you have.

Swift Delivery Times: Time is of the essence for Hims & Hers. With ChromaLabel's efficient dispatch system, Hims & Hers never has to worry about running out of their essential legally-required labels.

Reliability & Great Communication: When you're managing a complex operation like Hims & Hers, you need partners you can trust. ChromaLabel has consistently proven their reliability, ensuring that Hims & Hers' delivery system runs like a well-oiled machine.  And we're not too big to send a personal email, letting you know where things are, and when they'll arrive.

"The responses from ChromaLabel were really quick. That's really important to me.  It's like a dream come true when I can get actual communication instead of my email being ignored..."

In the end, it's the small details that often make the most significant difference. For Hims & Hers, ChromaLabel's D.O.T. labels helped transform their delivery workflow and ensuring that their customers always receive their products on time. 

But no matter the product you need, we're ready to help you.

...and thanks, Sandra! It's been a joy to start working with you!

We can help your processes & improve your efficiency.


Just a few of our
D.O.T. hazard labels:

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