If your order arrived wrong, short, damaged or defective, we'll make it right and you won't pay to ship anything back. That includes custom-printed orders that don't match the proof you approved.

1. Email [email protected] or call 800-256-0435 as soon as you notice the problem.
2. Include your order or PO number, what's wrong, and a photo of what you received.
3. We'll send the correct item or a replacement, plus a prepaid return label if we need the original back.

1. Email [email protected] or call 800-256-0435 (Monday to Friday, 8am to 5pm Central) with your order or PO number and the items you'd like to return.
2. We'll confirm your return.
3. Mail the unopened items to the address below.
4. Once we receive and inspect your return, we'll refund your original payment method and let you know by email.

Exchanges: want a different size, color or quantity instead? Contact us and we'll set up the exchange. The same 30-day, unopened rules apply.

If your Amazon order says "Fulfilled by Amazon," please start your return through Amazon. If it shipped directly from us, contact us and we'll take care of it.