To our customers,
As news of the coronavirus (COVID-19) continues to spread, we want to assure you that we continue to closely monitor the situation and recommendations of both the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), especially with the potential impact to our employees, partners, and communities.
At this time, our manufacturing and distribution facilities are in operation and we are working diligently to minimize potential impact. In an abundance of caution, we have developed plans that will allow us to respond to changes in a timely and appropriate manner, such as remote working for those employees who can effectively do so.
Further, our primarily US-based suppliers are in operation. They have assured us they do not foresee a major impact on their operations at this time. Should this change, we are still positioned to be able to support your needs. As part of our standard operations, we maintain both additional product and raw materials in order to more effectively weather disruptions.
We understand that this is impacting your operations as well. I personally want to let you know that we stand ready to support you and your business in this uncertain time, whether through expedited orders, particular products, or calling upon our years of experience.
ChromaLabel has been serving the medical, manufacturing, and industrial sectors since 1976, and are committed to doing so effectively through any circumstance. We promise two things:
- We are committed fully to the safety and well-being of our employees and families
- We will communicate with you fully, clearly, and without delay on any circumstances that may at all affect our ongoing partnership.
We will provide updates as necessary and appreciate your continued business. Should you have any additional questions, please feel free to contact our customer service team at 800-256-0435 or firstname.lastname@example.org.